Privacy Policy
Silva Residential Construction, located at 585 Rua Haddock Lobo, Conjunto 1501, São Paulo, São Paulo, 01414-002, Brazil, operates this online platform. This policy describes how we collect, use, and protect personal information obtained through our site. We are committed to protecting the privacy and security of the personal information of our users and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Brazilian data protection laws.
Information We Collect
We may collect personal information from you in various ways when you interact with our site or services. This information may include:
Information you provide directly: This includes information you submit when you fill out forms, request information about our services (Custom Home Building, Architectural Design Coordination, Project Management, Site Preparation, Structural Construction, Finishing Work, Interior Layout Design, Renovation and Remodeling of Private Homes, Landscaping Integration), subscribe to newsletters, or communicate with us. This might include your name, contact details, and details about your project requirements.
Information collected automatically: When you visit our site, we may automatically collect certain information from your device. This may include your IP address, browser type, operating system, referring URLs, visit duration, pages viewed, and other usage data. This information is collected using cookies, web beacons, and similar technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide and manage our services to you.
To respond to your inquiries and requests.
To communicate with you about our services, updates, and relevant information.
To improve our website and services.
To analyze website usage and trends.
To comply with legal obligations.
To protect our rights and property.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with third parties only in the following limited circumstances:
With service providers and partners who perform services on our behalf (such as website hosting, analytics, and customer support), strictly for the purpose of providing those services and under confidentiality obligations.
When required by law or legal process, such as responding to a court order or government request.
To protect our rights, property, or safety, or the rights, property, or safety of others.
In connection with a corporate transaction, such as a merger, acquisition, or sale of assets, subject to appropriate confidentiality measures.
Data Security
We implement appropriate technical and organizational measures to protect the personal information we collect and store. These measures are designed to prevent unauthorized access, disclosure, alteration, and destruction of your personal information. However, please be aware that no security system is completely impenetrable, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for different types of personal information may vary depending on the purpose of processing and legal obligations.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:
The right to access: You have the right to request a copy of the personal information we hold about you.
The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
The right to erasure: You have the right to request that we delete your personal information under certain circumstances.
The right to restrict processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
The right to object to processing: You have the right to object to the processing of your personal information under certain circumstances, such as for direct marketing.
The right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller, where technically feasible.
To exercise any of these rights, please contact us using the contact information provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your information (or to exercise any of your other rights).
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small text files stored on your device. We use cookies to operate our site, analyze usage, and improve your user experience. You can control the use of cookies through your browser settings.
Third-Party Links
Our site may contain links to third-party websites or services. This privacy policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of third-party sites.
Children's Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Silva Residential Construction
585 Rua Haddock Lobo,
Conjunto 1501,
São Paulo, São Paulo,
01414-002,
Brazil.